Your privacy matters to us. Synapcy Systems Solutions Inc. (“Synapcy”, “we”, “our”) is committed to protecting the personal information you share with us when you visit our website, contact our team, or work with us on a project.
1. Information We Collect
We collect information you provide directly — such as your name, email address, phone number, company details, and project requirements — when you submit a contact form, request a quote, or engage our services.
We also collect technical data automatically, including IP address, browser type, device information, referring URL, and pages visited.
2. How We Use Your Information
- To respond to enquiries and deliver requested services.
- To prepare proposals, contracts, and invoices.
- To improve our website, products, and customer experience.
- To send service updates, newsletters, or marketing communications (only where you have opted in).
- To comply with applicable legal and regulatory obligations.
3. Cookies & Analytics
We use cookies and similar technologies to remember your preferences, analyse traffic patterns, and measure the effectiveness of our content. You may disable cookies in your browser settings, though some features of the site may not function as intended.
4. Sharing of Information
We do not sell your personal data. We may share information with trusted service providers (hosting, analytics, payment processing) strictly to operate our business, and only under contractual confidentiality and data-protection terms.
5. Data Retention & Security
We retain personal information only for as long as necessary to fulfil the purposes outlined here, or as required by law. We apply industry-standard administrative, technical, and physical safeguards to protect your data against unauthorised access, alteration, or disclosure.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent at any time. To exercise these rights, contact us at info@synsys.ca.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised effective date.
9. Contact Us
For any privacy-related questions or concerns, please reach out to: Synapcy Systems Solutions Inc. — info@synsys.ca.