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1. Information We Collect

We collect information you provide directly — such as your name, email address, phone number, company details, and project requirements — when you submit a contact form, request a quote, or engage our services.

We also collect technical data automatically, including IP address, browser type, device information, referring URL, and pages visited.

2. How We Use Your Information

• To respond to enquiries and deliver requested services.
• To prepare proposals, contracts, and invoices.
• To improve our website, products, and customer experience.
• To send service updates, newsletters, or marketing communications (only where you have opted in).
• To comply with applicable legal and regulatory obligations.

3. Cookies & Analytics

We use cookies and similar technologies to remember your preferences, analyse traffic patterns, and measure the effectiveness of our content. You may disable cookies in your browser settings, though some features of the site may not function as intended.

4. Sharing of Information

We do not sell your personal data. We may share information with trusted service providers (hosting, analytics, payment processing) strictly to operate our business, and only under contractual confidentiality and data-protection terms.

5. Data Retention & Security

We retain personal information only for as long as necessary to fulfil the purposes outlined here, or as required by law. We apply industry-standard administrative, technical, and physical safeguards to protect your data against unauthorised access, alteration, or disclosure.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent at any time. To exercise these rights, contact us at info@synsys.ca.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised effective date.

9. Contact Us

For any privacy-related questions or concerns, please reach out to: Synapcy Systems Solutions Inc. — info@synsys.ca.

1. Use of Our Website

You agree to use this website lawfully and in a manner that does not infringe the rights of, or restrict the use of, this site by any third party. Unauthorised use may give rise to a claim for damages and/or be a criminal offence.

2. Services & Engagement

Specific deliverables, timelines, fees, and acceptance criteria for any web, software, or mobile project will be agreed in a separate written Statement of Work or signed proposal. In the event of a conflict, the signed agreement governs.

3. Intellectual Property

• All content on this website — including text, graphics, logos, code samples, and design elements — is owned by Synapcy or its licensors and is protected by copyright and trademark law.
• Project deliverables are governed by the IP terms in the relevant Statement of Work, and ownership transfers only upon full payment unless agreed otherwise.

4. Payment Terms

Invoices are payable within the timeframe specified in your agreement. Overdue amounts may incur interest charges and we reserve the right to suspend services until outstanding balances are settled.

5. Confidentiality

Both parties agree to keep confidential any non-public information received during an engagement and to use it solely for the purpose of delivering the agreed services.

6. Warranty & Disclaimer

While we take all reasonable care to ensure accuracy, the content on this website is provided “as is” without warranties of any kind. Synapcy makes no guarantees regarding uninterrupted access or the absence of errors on the site.

7. Limitation of Liability

To the maximum extent permitted by law, Synapcy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of this website or our services. Total liability under any project shall not exceed the fees paid for that engagement.

8. Third-Party Services

Our work may integrate third-party tools, APIs, or hosting providers. Use of these services is subject to their own terms, and Synapcy is not responsible for their availability, performance, or pricing changes.

9. Termination

Either party may terminate an engagement in line with the notice provisions of the relevant Statement of Work. Fees for work completed up to the termination date remain payable.

10. Governing Law

These Terms & Conditions are governed by the laws applicable at the location of Synapcy’s registered office. Any disputes shall be subject to the exclusive jurisdiction of the local courts.

11. Contact

Questions about these Terms? Contact us at info@synsys.ca.